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We have a new way in which you can contact us online for any routine enquries. We will aim to get back to you within 72 hours. You can use this system to:
- Request sick notes
- Request letters
- Submit a query about prescriptions
- Ask for advice about non urgent medical conditions
Click here to access the system - link to patchs - PATCHS
Why use PATCHS?
- You can create an account for PATCHS from home
- Quick & easy to use - just answer a few simple questions to get started
- Avoid long waits for a GP appointment
- Access PATCHS through your GP practice website or your smartphone, at a time that suits you
- You can access a range of services: GP consultations, health advice, fit notes, medications & more
- Video Consultations
How do I get started with PATCHS?
- You can create an account for PATCHS via your GP practice website. You’ll be asked to enter your email address and set a password.
- Once you have created an account, you can access PATCHS by clicking the link on your GP website or opening the PATCHS app on your smartphone. Login by entering your email address & password.
- Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
- Your answers are sent to your GP who responds as quickly as possible. Initial responses may be via online message or phone, with face-to-face or video consultation appointments scheduled if necessary.
The NHS App
We would like to invite you to use The NHS App. This allows you to access a range of NHS services. At this surgery you can use the NHS app to:
- order repeat medication
- nominate a pharmacy
- view medical records
- Help Someone else by requesting proxy access
Click here to get started with the NHS app.
Help someone else by requesting proxy access by the following:-
Parent/guardian applications:
You can manage your child’s healthcare on the NHS App. Order their prescriptions, book their appointments and more. Apply at www.nhs.uk/apply-for-child-proxy
Proxy applications:
You can manage someone’s healthcare for them on the NHS App. Order their prescriptions, book their appointments and more. Apply at www.nhs.uk/apply-for-proxy
If you would like further information about what is available on the NHS App please click https://www.castletonhealthcentre.co.uk/the-nhs-app
If you have any problems accessing the NHS app you can contact the support team
Breast Screening Awareness Campaign
The NHS in England has launched a new phase of the ‘Help Us, Help You’ campaign on 17 February to encourage women living in England to attend their breast screening appointment when invited.
Regular breast screening is one of the best ways to spot a cancer that is too small to feel or see yourself – it saves around 1,300 lives each year in the UK.

Breast Screening Awareness
Have Your Say
NHS Friends and Family

NHS Friends and Family Responses
97% of patients seen in February 2025 would recommend Castleton Health Centre to Friends and Family, for details please see document attached.