Prescriptions

Ordering Repeat Prescriptions

You can order your repeat prescriptions by:

  • Using the NHS App - NHS App
  • Using our GP online system: Inser EMIS Access Link here Log in to Patient Access
  • Using the Patchs App - PATCHS
  • Fill out a repeat prescriptions request form
  • Bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm

We do not take repeat prescription requests over the phone.  You can e-mail the practice on the following:

e-mail address: gmicb-hmr.castletonhc@nhs.net

If you still decide to collect your prescriptions please can we request you to collect from the reception only between the hours of  5.30pm to 6.30pm

Please allow 48 working hours for prescriptions to be processed and ready for collection.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • By using the NHS app
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

> Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

  • Send us a non-urgent query via Patchs PATCHS



About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

> Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

For pharmacy opening times GM Pharmacy Christmas Opening Hours – Community Pharmacy Greater Manchester